The practice of contracting out various company-related operations to outside suppliers is known as BPO outsourcing. Although BPO was first only used by manufacturing companies, who outsourced sizable portions of their supply chains, it is today used for the outsourcing of many different goods and services. Call center solutions frequently attract businesses because it gives them more operational freedom. Enterprises can reallocate time and resources to core capabilities like customer interactions and product leadership by outsourcing non-core and administrative tasks, giving them an edge over rival companies in their market.